Any unwanted items must be sent back at the customer's expense in original packaging and condition. If you wish us to give you a quote for this please send us an e-mail, otherwise return the goods to:
Fat Fish Tackle
4 Stour Valley Business Park
Phone: 01227 733 770
If you are unhappy with the goods received we will refund them if they are sent back at the customer's expense in original packaging and in a re-saleable condition within 7 working days along with the original receipt. We suggest for your own protection you use 1st class registered post. Any refunds will be issued once we have received the goods, in their original condition. This refund only includes the total of goods sent not the delivery charge. Any goods with manufacturing faults on arrival will be replaced or refunded. This does not affect your statutory rights.
We are unable to accept returns on any bait or perishable items, or on DVD's except where there is a fault with the product.